Lorin Hochstein - On how Netflix learns from incidents, software as socio-technical systems, writing persuasively and more - #13

Lorin Hochstein is a Senior Software Engineer at Netflix.

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Lorin Hochstein is a Senior Software Engineer at Netflix. Before joining the Managed Delivery team, Lorin worked on Resilience Engineering, contributing to popular projects like chaos monkey. Prior to Netflix, Lorin was an Assistant Professor at University of Nebraska-Lincoln before getting into industry and working at research labs and startups.

Lorin is an avid writer, check out his blog, books, and the community he’s building around learning from incidents.

With 5+ years of experience building resilient systems at the Netflix scale, Lorin joins the show to chat about his favorite incident story, the path that led him to doing chaos engineering (and later away from it), and advocating for a dedicated analyst to talk to people after an incident. Throughout the conversation, Lorin shares his philosophy and tips on how to learn from incidents, what engineers can gain from writing better, and why some metrics may not be as useful as you think.

Show Notes:

• Lorin’s website

• Lorin’s blog - Surfing Complexity

• Referenced books: Designing Engineers, Mission Improbable

• Learning from Incidents community

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